1.
The purpose for requesting identification or name and number in the phone
book is to establish residence in Concordia Parish, and to have on file the
correct mailing address and residence address.
2. Adult cards will be issued to patrons 16 years and older. Juvenile cards will be issued to patrons under 16 years of age whose parents will sign for the card and be responsible for materials checked out.
The
Library will charge for materials held past the date at which the material was
due back to the Library.
A patron may not check out additional material after five (5) books are
overdue and/or there are $5.00 or more in fines.
Patrons are told at desk of overdues and fines and overdue notices are
mailed. Privileges
may be denied. (Use Good Judgment)
The
following fine rates shall apply:
1.
Books (Hardback and softcover [paperback], cataloged and uncataloged):
$0.05 per day per item up to a maximum of $.50 per item.
2.
Magazines: $0.05 per day per item up to a maximum of $.50 per item.
3.
Videos: $0.50 per day per item up to a maximum of $5.00 per item.
4.
Arco books: $1.00 per day per item up to a maximum of $5.00 per item.
5.
Books-on-Tape: $0.05 per day per item up to a maximum of $0.50 per item.
6. Fines shall not be charged Saturdays and Sundays and for any holiday days when the library is not open for regular business.
Patrons will be charged for damage to a book or any other
material checked out on their cards and returned damaged.
1.
The circulation desk assistant will be authorized to make initial
determinations of the state of materials returned to the library for obvious
damage. If
there is some question about the extent of the damage, then the Administrative
Librarian is consulted.
2.
Any material that has become wet, burned, or warped beyond use will be
charged at the full price of the item.
3.
Torn page . . . $1.00 per page.
4.
Cover damage (bent or torn but repairable). . . $1.00.
5.
Written in/Colored in (To the extent that it is unusable). . .Full price
of the item.
6.
Magazine returned with torn pages . . $1.00 per page.
7.
Magazine returned without cover . . . $1.00.
8.
Replacement cassettes for Books-On-Tape are $5.00 each.
9.
Audiovisual equipment . . . Patron will be assessed the price of the
repair and will be charged the purchase price of the item if it is damaged
beyond repair.
10.
There will be a fee of the full price of the item on all items returned
in a malodorous state (having a pervasive, strong odor).
11.
Special note:
If a patron suffers from an act of nature (house fire, tornado, flood,
hurricane, etc.
and through this event library materials are damaged or destroyed, then
those materials will be fully forgiven and the patron will not be charged any
fines or fees.
1.
A patron who has lost or destroyed an item belonging to the library or
had it lost or destroyed while in his/her charge, whether inside or outside of
the library will be required to pay the full price of the item.
2.
If no price is shown on the computer, consult the Administrative
Librarian.
3. If the item is returned within a six (6) month period from the date of payment for the lost item, then the patron will receive a refund of the funds and then will be charged the overdue fine. After six (6) months, there are no refunds.
1.
The library will provide access to a photocopy machine for library
patrons.
2.
A notice will be posted informing the patron of copyright law and
regulations in the United States.
The library is not responsible for misuse.
3.
The charge for use of the photocopier shall be ($.20) twenty cents per
copy page (thus a two-sided copy is $.35).
Color copies and black and white copies are the same price. Document size
is ($.35) thirty-five cents per copy and transparencies are ($.35) thirty-five
cents per copy.
4. Patrons are not allowed to bring their own paper or transparency film to use in the library photocopy machine.
WARNING
CONCERNING COPYRIGHT RESTRICTIONS
THE COPYRIGHT LAW of the United States (Title 17, United States code)
governs the making of photocopies or other reproductions of copyrighted
materials.
UNDER CERTAIN CONDITIONS specified in the law, libraries and archives are
authorized to furnish a photocopy or other reproduction.
One of these specified conditions is that the photocopy or reproduction
is not to be ‘used for any purpose other than private study, scholarship, or
research.’ If a user makes a
request for, or later uses a photocopy or reproduction for purposes in excess of
‘fair use,’ that user may be liable for copyright infringement.
THIS INSTITUION reserves the right to refuse to accept a copying order
if, in its judgment, fulfillment of the order would involve violation of
copyright law.
1.
Internet and word processing computers are available for public usage in
all branches of the Concordia Parish Library
2.
All users should be familiar with the Computer Policy.
Copies of the policy are available on the computer and at the circulation
desk. Staff
shall log patrons on and log them off when they are finished.
3.
Patrons wishing to use the computer must present their library card and
sign in at the circulation desk – Name, Computer #, Time on, Time off.
4.
Initial sign-up time is 1 hour with possible 1-hour extensions on
available time slots.
The limit during peak periods will be 30 minutes.
(Staff judgment during heavy school assignments.)
5.
Patrons having overdue materials and/or fines and/or fees for
photocopies, will have computer services/privileges denied. Reference assistance
for electronic resources will be allowed with staff assistance. (USE GOOD
JUDGMENT)
6.
Non-residential visitors should be allowed to use a computer without a
library card. This
privilege is only for visitors into the parish.
1.
Recognizing that the public who use the library (our patrons) are also
the people who pay the taxes that support the library, the Board of Control
stresses the importance of good public relations in the daily operation of the
library. This means that a friendly
outgoing demeanor and a willingness to assist each person who comes into the
library is a necessity from each library staff member.
This institution, the library, is in the business of providing a public
service.
2.
The Board also recognizes that there may be individual situations that
are outside the normal course of human interaction.
These cases of angry, problematic and dangerous persons are not to be
tolerated and allowed to progress to more sever problems.
There must be limits placed on what must be tolerated by the staff.
If and when it is necessary, the civil authorities should be summoned to
intervene and to evict disruptive patrons.
3. Patrons may not be allowed in the library if they are interrupting a healthy, safe, and pleasant environment for other library users.
The Concordia Parish Library is a resource for all the
citizens of the Parish. Access to
its services and materials shall be available with equal accessibility by the
disabled or handicapped. All
requests for access and services are welcomed and will be given formal
consideration. No request from any
individual or group shall be turned down until the Concordia Parish Library
Board reviews such a recommendation.
The
staff at each branch will make the greatest effort to serve each individual who
wishes to make use of the services and materials of the Library.
This may entail opening the entrance doors to assist in entry to the
building; assisting the patron by retrieving books from shelves or bring
materials to a handicapped patron who cannot get into the stack area.
The staff is encouraged to be creative in serving the disabled or
handicapped users as with all patrons.
If
a request cannot be immediately fulfilled, the branch supervisors shall notify
the Administrative Librarian by phone.
In all cases that cannot be immediately fulfilled, the Administrative
Librarian is to meet with the requester to discuss what the Library may do to
offer equal accessibility.
Branch staff should call the Administrative Librarian immediately.
The requester’s name, address and telephone number shall be taken by
the branch supervisor or public services supervisor so that the Administrative
Librarian may make contact as soon as possible if he/she is unavailable to
communicate with the requester.
The requester shall be given the Administrative Librarian’s name,
address, and telephone number to facilitate contact.
The
Administrative Librarian shall make prompt contact with the requester in order
to determine the exact nature of the patron’s needs.
The Administrative Librarian is authorized to use discretion within the
bounds of the library budget and staffing to meet requests.
The Board is to be notified in writing of the provision of request.
Should the Administrative Librarian determine that meeting the request
will require Board approval, or that the request would be nonviable (either
condition would arise from a request that fundamentally alter the nature of the
library’s service or would result in an undue burden-significant difficulty or
expense), the Board and requester shall be notified at once, and
a decision made at the next Board meeting with the requester urged to be
present and given notice of the meeting.
Any negative decision shall be put in writing and shall be accompanied by an explanation of how the conclusion not to provide the requested aid or service was reached.
1.
Interlibrary loan services shall be offered to the patrons of the library
as part of the regular services of the library.
The library will use this service to supplement its own resources and
extend the materials available to its users.
2.
The Library will participate, to the best of its ability and the
availability of funding, in cooperative interlibrary loan efforts that are
developed in Louisiana to benefit the patrons and citizens of Concordia Parish.
3.
No charges shall be required for the provision of interlibrary loan
services except the following:
a.
All photocopies received as a result of a request shall be charged to the
patron at the price charged by the lending library or agency.
b.
Genealogical material in print and microfilm formats shall be charged to
the patron at the price charged by the loaning library or agency.
c.
Any material lost or destroyed by the patron shall be charged to the
patron at the price charged by the loaning library or agency.
4.
The Library will make available all materials for interlibrary loan
except: rare books and archival materials.
5. The Library will not make interlibrary loan services available to out of state patrons who purchase a card, residents from Catahoula or Tensas, and/or who may hold a Trail Blazer card. (Use Good Judgment)
This policy is not to state an exact definition of
reference service but to give general guidelines. The staff is encouraged to give as much assistance to patrons
as is possible with the limits and demands on time made by the number of patrons
needing assistance at any given time. The
goal is to deliver complete service without making the patron totally dependent
upon the staff for information and guidance in the use of the library.
1.
The library will provide reference service to children and adults using
the library. Reference will include
in-person and telephone users. The
staff providing this service will instruct the patron in the use of the OPAC,
indexes and reference books as well as electronic resources and the library
itself as a resource and in addition to answering quick questions, assisting in
the search for answers to complex questions and guiding the patron to the area
of the library that will be most helpful to him/her. It shall never be acceptable service to point across the
building to an area and tell the patron that the information sought is
there-unless that patron has asked for simple directions.
The reference staff must assist the patron to the extent that he
understands the proper use of the material he/she is using.
2.
Telephone reference should be limited to quick, easily answered
questions; or for a complex question, the name and telephone number of the
patron should be taken, the answer search completed and the call returned.
3.
The staff member is not to do the work for the patron but is to give
him/her the information to do the work for himself/herself. The reference staff member does not do homework assignments
for students. If a patron calls in
for the assistance with homework over the telephone, the staff must limit such
assistance based upon the demands for assistance by patrons in the library.
4.
The staff member is not at the beck and call of persons who wish to have
all their research done for them. These
persons are to be told politely of the limits to time and staff and then
assisted in finding the material that they may use themselves.
5.
The staff member must limit the amount of time spent with an individual,
which may cause the neglect of other work assignments.
He/she must constantly be aware of the needs of the patrons in the
library, bust must be firm in setting limits when many people are seeking
assistance at the same time.
6.
The library does not offer the service of doing genealogy or historical
research for patrons. Microfilm and
newspaper searching will be done only if time demands permit such searching.
Letters seeking this service will be answered stating this limitation and
inviting the questioner to visit the library.
The library reserves the right to build temporary reference collections of subjects as needed in order to better serve high demand situations. (EX: Class assignments, Black History Month, etc.)
1.
Programming shall be a regular part of the provision of service at the
library, and shall be divided into adult programming and juvenile programming.
2.
Staff shall be responsible for planning and executing programs at the
direction of the Administrative Librarian.
3.
Programs shall be limited only by resources available to finance the
development and execution of the program.
4.
Regular programming for children shall be provided.
5. Programs for adults may vary in frequency.
6. Programs from outside the library may be utilized.
To use
the public library, individuals must be properly and completely clothed.
Library
patrons must be wearing shirts or blouses, as well as shoes.
No swim
suits are allowed.
Staff
have been authorized to enforce these regulations and to ask patrons who do not
comply with the them to leave the library.